When placing an order, please make sure your email address is entered correctly. Also, check your spam or junk folder in case our email was filtered there.
If everything is correct and you still haven't received the email, kindly reach out to us via kkmarket4fun@gmail.com.

Currently, we provide flat-rate shipping to Asia, the United States, Australia, New Zealand, Canada, the United Kingdom, and Europe. For other regions, shipping costs may vary depending on your location.

If you have questions regarding shipping issues, please do not hesitate to contact us at kkmarket4fun@gmail.com

If your order includes a video, packing takes 4–6 days. 
If no video is requested, packing usually takes 2–4 days. Once your order has shipped, you will receive an email with further information.
Packages are typically delivered within 8–12 business days.

Simply leave your wish list in the order notes during checkout.
Tell us your favorite colors, themes, or item types (e.g., “squishy toys,” “cute hair clips,” “gel pens”). We can’t promise every item will match your list, but we’ll do our very best to make your surprise as close to your dream as possible.

if you purchased a tiktok packing video, it’s usually posted within 7–10 days after your order creating and editing takes a little time, so thank you for being patient with us!

All sales are final. Because each scoop is a surprise and made to order, we don’t accept returns or exchanges.

A: If your tracking shows “delivered” but you didn’t receive it, please contact USPS. We are not responsible for lost or stolen packages marked as delivered.